Legal
Cookie Policy
What cookies we use, and how to manage them.
This Cookie Policy explains how Kokoro Co., Ltd. (“Kokoro”, “we”, “our”) uses cookies and similar tracking technologies on this website. It should be read alongside our Privacy Policy.
1. What are cookies?
Cookies are small text files placed on your device by a website when you visit it. They allow the website to recognise your device on subsequent visits and remember your preferences or actions. Cookies are widely used to make websites function efficiently and to provide information to site owners.
Cookies can be “session cookies” (deleted when you close your browser) or “persistent cookies” (which remain on your device for a defined period or until you delete them).
2. How we use cookies
We use cookies for the following purposes:
Strictly necessary cookies
These cookies are required for the website to function. They cannot be switched off without affecting the usability of the site. They include cookies that enable basic navigation and consent preference storage.
- kok_cookie_consent — Stores your cookie consent preference (accept or decline). Duration: 12 months. Set by: Kokoro website.
Analytical cookies (optional)
These cookies help us understand how visitors interact with the website — which pages are visited, how long visitors stay, and where they come from. The data is aggregated and does not identify individual users. We only set these cookies if you have consented.
- Aggregate page view and session metrics collected via privacy-respecting, cookieless analytics methods where possible.
Functional cookies (optional)
These cookies enable enhanced functionality, such as remembering form entries in draft or language preferences. We do not currently set third-party functional cookies.
Third-party embeds
Our Contact page embeds Google Maps to display the location of our offices. Google Maps may set cookies on your device when the map is loaded. These are governed by Google's Privacy Policy. We do not control these cookies. If you prefer not to receive them, you can use the addresses provided to look up our locations directly in your preferred map application.
3. Cookies we do not use
We do not use:
- Advertising or targeting cookies.
- Social media tracking pixels from third-party platforms.
- Fingerprinting or cross-site tracking technologies.
4. Your consent
When you first visit our website, a banner is displayed offering you the option to accept or decline optional cookies. Your choice is stored in a first-party cookie (kok_cookie_consent). You can change your preference at any time by clearing your browser cookies and revisiting the site, at which point the consent banner will reappear.
Strictly necessary cookies do not require your consent as they are essential to site operation.
5. Managing cookies in your browser
You can control and delete cookies at any time through your browser settings. The following links provide guidance for common browsers:
Please note that disabling cookies may affect the functionality of this and other websites you visit.
6. Changes to this policy
We may update this Cookie Policy to reflect changes in our practices or applicable law. When we make material changes, we will update the “Last updated” date at the top of this page.
7. Contact
If you have questions about our use of cookies, please contact us:
- Email: sales@koroko-coltd.com
- Post: Kokoro Co., Ltd., 7-16 Takara-cho, Naka-ku, Hiroshima 730-0044, Japan